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Return to shopHow We Process Your Eyewear
Corrective prescription glasses require precise laboratory assembly. Here is how your order moves from our lab to your home:
Step 1: Lens Fitting & QC (1-2 Days)
Our lab technicians custom-cut and fit your lenses into your chosen frames, followed by a detailed alignment check.
Step 2: Safe Packaging (Day 2)
Your glasses are placed in a hard protective case, bubble-wrapped, and sealed inside a temper-evident outer box to prevent transit damage.
Step 3: Dispatch & Tracking (Day 2-3)
The package is handed over to our courier partner. You will receive a tracking link via email/SMS immediately.
Our Trusted Shipping Partners
To ensure your optical products reach you securely, we do not compromise on shipping standards. We ship exclusively through recognized, premium cargo networks:
DTDC Express
Delhivery Logistics
Blue Dart / India Post
Please Note: The selection of the courier partner depends on your pin code to ensure the fastest possible transit time.
Is Your Delivery Delayed?
While most orders arrive within the 5 to 7 days window, occasional delays can happen due to natural weather disruptions, local holidays, or remote location routing.
🚨 What should you do?
If your order has not arrived after 7 business days, please contact us immediately. We will initiate a priority escalation with our courier partners to locate and expedite your package.